Effective Date: August 12, 2026
 

Outboard Concierge LLC (“Outboard Concierge,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when visiting outboardconcierge.com or submitting a service request through our website.

Information We Collect
 

We may collect information that you voluntarily provide through our website, including:
 

• Name

• Phone number

• Email address

• Boat make and model

• Engine make and model

• Boat location or marina

• Information about the service, installation, diagnostic issue, or repair you are requesting

• Photographs or other files you choose to submit

• Your preferred method of contact

Our website and website service providers may also automatically collect basic technical information such as browser type, device type, IP address, general location information, and website usage information.

How We Use Your Information
 

We use the information we collect to:
 

• Respond to service requests and inquiries

• Contact you regarding your boat or requested service

• Evaluate, schedule, and provide marine service

• Prepare estimates or discuss possible work

• Maintain customer and service records

• Operate, maintain, and improve our website

• Prevent fraud, misuse, or security issues

• Comply with applicable legal obligations

Submitting a service request does not guarantee an appointment or create a service agreement.

Communications
 

If you submit your contact information, we may contact you by phone, text message, or email regarding your inquiry or requested service.

We do not intend to send promotional text messages or marketing emails unless you have separately agreed to receive them.

Sharing of Information
 

We do not sell your personal information.

We may share information with service providers that help us operate our website, communications, scheduling, forms, or other business functions. These providers may include Wix and other technology providers used to operate Outboard Concierge.

We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect our rights or property, investigate fraud or security issues, or protect the safety of our customers or others.

Data Retention
 

We retain customer and inquiry information only for as long as reasonably necessary for business, recordkeeping, legal, warranty, accounting, or service-related purposes.

Data Security
 

We take reasonable steps to protect personal information in our possession. However, no website, email system, or electronic transmission can be guaranteed to be completely secure.

Cookies and Website Technology
 

Our website may use cookies and similar technologies provided by Wix or other website service providers. These technologies may help the website function properly, measure website traffic, remember visitor preferences, and improve site performance.

Depending on your browser and location, you may be able to control or disable certain cookies through your browser or website privacy settings.

Third-Party Links
 

Our website may contain links to third-party websites, manufacturers, social media platforms, or other services. Outboard Concierge is not responsible for the privacy practices or content of third-party websites.

Children's Privacy
 

This website and our marine services are not directed toward children under 13, and we do not knowingly seek to collect personal information from children under 13.

Your Privacy Requests
 

You may contact us to ask about personal information you have submitted to Outboard Concierge or to request that we update or delete information when reasonably possible and when we are not required to retain it for legitimate business or legal purposes.

Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time. Any revised version will be posted on this page with an updated effective date.

Contact Us
 

If you have questions about this Privacy Policy or how your information is handled, contact:

Outboard Concierge LLC
Naples, Florida
Phone: (239) 273-4780
Email: jacob.lueth27@gmail.com
Website: outboardconcierge.com